With the rise of remote work culture, negotiating and effectively resolving conflicts is becoming increasingly important. Based on timeless principles, these essential interpersonal skills are the cornerstone of building strong professional relationships and achieving favourable outcomes.The Negotiation and Conflict Resolution online short course offered by the University of Cape Town (UCT) is designed to provide the necessary tools and knowledge to effectively and ethically resolve disputes and differences in the workplace. Over six weeks, under the expert guidance of David Woolfrey, an accredited mediator and arbitrator with more than two decades of experience in the negotiation field, you'll explore dispute resolution mechanisms, communication techniques, and identify the common causes of conflict.You'll also learn how to apply these newfound insights to positively impact your organisation. The course also allows you to put your newly acquired skills into practice during live online negotiation sessions with your classmates.By the end of the course, you'll be equipped with the tools to confidently manage conflicts, negotiate successful outcomes, and establish lasting professional relationships.
This course is offered by GetSmarter. Enrol and pay directly with the course provider.
Negotiation and Conflict Resolution
Return to Category
= (0)