Professional Communication and Office Management

About the course

Office management and administration professionals play a critical role in ensuring the smooth operation of an organisation. As key contributors to an organisation's success, they require a unique set of skills.

The Professional Communication and Office Management online short course from the University of Cape Town (UCT) provides you with the necessary skills and knowledge to excel in this vital administrative and operational role. You'll gain expertise in document management, meeting coordination, diary management, and petty cash handling. Additionally, you'll learn the art of modern professional communication.

Enhance your skills in drafting professional correspondence, planning business travel, supervising daily office operations, and taking on new responsibilities to optimise organisational performance.

Course content

• Orientation module: Welcome to your Online Campus
• Module 1: Business documentation
• Module 2: Communication in a multicultural society
• Module 3: Word processing and new media communication
• Module 4: Internet, email and telephone communication
• Module 5: Office administration
• Module 6: Information management
• Module 7: Meeting management and presentation skills and tools
• Module 8: Organisation and personal effectiveness
• Module 9: Event organisation
• Module 10: Basics of project administration

Registration

This course is offered by GetSmarter. Enrol and pay directly with the course provider.

More information

Professional Communication and Office Management

 

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